Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions and smart lock details. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

The host requires you complete the following before checking out:
Strip any used beds and gather used towels
Remove personal items and remove leftover food and drinks
Turn off the lights, lock the doors, and return the keys

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A damage deposit of MYR 200 will be collected before check-in.

We have included all charges provided to us by the property.

Housekeeping fee: MYR 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

The Shore Kota Kinabalu Borneo Grand Roam Suites