Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests must indicate the correct number of guests, including children, at the time of booking. Fees may be incurred if the number of guests checking in varies from the number established at booking.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must indicate their preferred dinner time either at time of booking, or by contacting the property in advance of arrival. Dinner is available at 6 PM, 6:30 PM, 7 PM, or 7:30 PM. Guests booked in Half Board rates must pre-book their meal in advance to receive Japanese dinner during their stay. Guests who do not pre-book dinner will receive Italian dinner. Changes to dinner selection cannot be made on site.

Only registered guests are allowed in the guestrooms.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Cashless payment methods are available for all transactions.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

AQUA x IGNIS