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[Safe Travel in Chimelong, Safe Refund Due to the Epidemic] Dear tourists, if you have successfully booked Chimelong products through Chimelong's official cooperation channels, but you are unable to visit the park, watch the circus or stay in the hotel due to the following epidemic reasons, you can choose to cancel the relevant Chimelong products free of charge through the booking channel of the original order: ① If any administrative region in the city where the Chimelong park, circus or hotel you booked is located is identified as a medium- or high-risk area for the epidemic, you can cancel the Chimelong products in that city free of charge; ② If the health code or itinerary card of the registered traveler is abnormal (not a double green code) and cannot travel smoothly, the Chimelong products of the traveler can be canceled free of charge; ③ Applicable time: July 1, 2022 to August 31, 2022; ④ Inapplicable products: promissory notes, three-entry tickets, multiple-entry tickets, parent-child cards, Chimelong annual cards, hotel room voucher products, other special hotel products, etc. If you have questions about whether the Chimelong products you plan to book are applicable to the "Chimelong Safe Travel Guarantee" policy or have questions about the details of the guarantee policy, please consult customer service before booking. The final right of interpretation belongs to Chimelong Group.

Chimelong Hengqin Bay Hotel (Zhuhai Chimelong Flagship Store)