Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 10:00 AM - 6:00 PM. The check-in location differs from the property location. Check-in location: [Exclusive Stays Office, 50 Kavanagh St, Southbank, VIC, 3006]. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Guests are required to contact this property by text message/WhatsApp/telephone in the morning on their arrival date to arrange check-in.

The host requires you complete the following before checking out:
Remove personal items
Turn off the lights, lock the doors, and return the keys
Please return keys directly to staff at the Exclusive Stays reception (50 Kavanagh St, Southbank, VIC, 3006).

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: AUD 500 per stay

We have included all charges provided to us by the property.

Early check-in is available for a fee (subject to availability)
Late check-in fee: AUD 25 for check-in between 10:00 PM and 10:00 AM
Late check-out is available for a fee (subject to availability)
Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Exclusive Stays - SouthbankONE