Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 72 hours before arrival with check-in instructions and key retrieval information. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

The seasonal pool will be open from March to November.
Reservations are required for golf tee times and massage services. Reservations can be made by contacting the apartment prior to arrival, using the contact information on the booking confirmation.
Contactless check-in and contactless check-out are available.

Valet parking fee: VND 200000 per day
Housekeeping fee: VND 100000 per day; may vary based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Vinhomes Metropolis Ha Noi-Gem Apartment