Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and access to the hot springs
This property only accepts cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 5:30 AM - 12:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

There is no hot water on site.
Couples wishing to share a room must provide proof of marriage.
No pets and no service animals are allowed at this property.
Alcohol is not served or permitted at this property.
Parking height restrictions apply.
Guests can access their rooms with a mobile device.
Contactless check-out is available.

Airport shuttle fee: IDR 80000 per person
Airport shuttle fee per child: IDR 1 (from 2 to 6 years old)
Late check-out fee: IDR 30000 (subject to availability)
Rollaway bed fee: IDR 30000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Rachella Homestay