Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

The front desk is open daily from 6:30 AM - 9:30 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Reservations are required for golf tee times. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Alcohol is not permitted at this property.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Futon bed fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Shima-Onsen Toshimaya