Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Japanese futons are provided based on the number of adults in the reservation.

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9 AM - 9 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property offers train station pickup service from JR Wakayama Station and Nankai Wakayamashi Station only.

The seasonal pool will be open from July to August.
Pool access available from 10:00 AM to 9:00 PM.
Hot springs access available from 3:00 PM to 11:30 PM.
Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
A car is required for transportation to and from this property.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Fee for Japanese breakfast: approximately JPY 2200 for adults and JPY 1980 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Isaribinoyado Kancho