【check-in】
14:00

[Check-out]
11:00

Please contact us by phone if you wish to change the number of guests just before or on the day of your stay.
A bathing tax of 150 yen will be added to the accommodation fee, including consumption tax, for adults aged 14 and over only.
Elementary school students will be served a Japanese banquet meal similar to the adult meal. If an elementary school child 8 years old or younger would like a children's lunch for dinner, please make a reservation for an infant (meal and futon).
Children are between 3 and 6 years old (under elementary school age). Infants under 3 years old (no meals or bedding required) are free of charge. Children under 3 years old who do not require bedding etc. will not be included in the number of guests staying. Please write this and the number of guests in the comments section.
In addition to the basic cancellation policy, in the case of a total cancellation for 15 or more people (including multiple reservations for the same day for 14 or fewer people), a cancellation fee of 30% will be charged if the cancellation is made between 4 and 14 days prior to the cancellation date.
The hotel may cancel the accommodation contract if there are any false or incomplete information in the customer's accommodation application, or if the hotel is unable to contact the customer.
The private family bath is available for overnight guests only (free of charge). Bathing hours are from 14:00 to 23:00. Please note that reservations are accepted on a first-come, first-served basis.
Please note that depending on the reservation situation, breakfast may be served as a Japanese set menu. (We will contact you in advance.)

Japan Yamanashi | Isawa Onsen Hotel Hana Isawa