Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Additional fees may apply to children for items such as extra bedding and meals.

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 9 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. A pick-up shuttle from Kowa Station is available at 9:30 AM, 11 AM, and on the hour from 1:35 PM till 5:35 only. This property offers a welcome drink to guests who book half board rate plans and check-in before 5 PM.

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Contactless check-in and contactless check-out are available.
Guests with tattoos are not able to use the onsite public bathing facilities.

Genjiko