Children at the Sofitel

The Sofitel does not charge children under 12 years of age if they are staying in a room occupied by parents and using the existing bedding. This is limited to one child per family, however, and additional fees will be charged should parents require a rollaway bed or cot.

For children 3 years and below, breakfast is complimentary. For children between the ages of 3 and 12 breakfast is charged but at a special children’s rate, while those above 12 years of age are charged the same rate as an adult.
Save waste, for a better today and a brighter tomorrow. We recommend you bring your own toiletries: As part of Accor’s Planet 21 commitment and in accordance with the recently published government policy, effective from December 31, 2019, hotels in Hangzhou will no longer pro-actively provide single-use products such as shampoo, conditioner, body lotion, toothbrush, comb, cotton buds etc. If you would like to receive these items, please contact hotel for Guest Service and make your request.
The Spa is currently unavailable. In the event of the Club Lounge being closed, reservations including club benefits may be enjoyed at the Lobby Bar on the first floor. Thank you for your understanding.
The swimming pool is available year-round. Guests may use the pool between 12:00 to 20:00 daily.

Hangzhou Sofitel Westlake Hotel